Your complete satisfaction is important to us. If you’re not happy with a purchase for any reason, simply contact customer support and we’ll take care of you.
30 Day Refunds
Bye Bye Parabens gladly accepts returns of unused, undamaged or defective merchandise purchased online for a full refund within 30 days of original purchase. Refunds will be made in the form of the original payment. Sale items are final sale and not eligible for refunds.
Exchanges (Not Available)
To offer you a better experience, we encourage you to place a new order for the items of your choice (while they’re available) and receive a full refund for your return.
We guarantee our products to be free of manufacturing defects and will accept any defective item for a refund.
To return your merchandise using your own trackable and insured shipping method, mail the item to be returned inside the original packaging along with the packing slip to the address we provide. Once we receive your package, we will promptly process a refund in accordance with this policy.
Please email us at [email protected] for return shipping address and information.
*Bye Bye Parabens is not responsible for shipping fees or lost returns.